Frequently Asked Questions
Everything you need to know about finding your perfect look.
How do I determine the best size for my dress?
Since sizing varies by designer, we recommend checking the specific size chart linked on each product page. Use a soft measuring tape to check your bust, waist, and hips to ensure the best fit.
What is your return policy for formal wear?
We offer returns for store credit on eligible items within 14 days of delivery. All items must be in original condition with tags attached and free of any signs of wear, makeup, or perfume.
How long will it take for my order to ship?
In-stock items typically process within 1-2 business days. Standard shipping takes 3-5 business days, while expedited options are available at checkout for time-sensitive events.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to modify items or addresses. Please double-check your details before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible payment plans through providers like Afterpay and Shop Pay, allowing you to wear now and pay later.